Privacy policy

We, perlamutra (the "site", "we", "us", or "our"), value your privacy and are committed to protecting your personal information. This Policy explains how we collect, process, use, and safeguard your personal information when you ("you", "your" here and further refers to you as the user of our services, whether you are a customer making a purchase, website visitor, or another individual whose information we collect) interact with our site or services.

Please review this Privacy Policy thoroughly. By utilizing and accessing any of our services, you consent to the collection, use, and sharing of your information as outlined in this Policy. If you do not agree with this Privacy Policy, please refrain from using or accessing any of the services.

When you place an order with perlamutra, we may collect the following personal information:

- Contact Information: Including your name, address, email address, and phone number.

- Account information: Including your user name, password, security questions and saved payment methods.

- Shopping and order information: Including items you view, share, purchase, add to your cart and wishlist, your name, billing and shipping addresses, email address, phone number and payment confirmation.

- Payment Information: Including your billing address, credit card details or other payment information you provide interacting with our services.

- Shipping Information: Including your address and any other information necessary to fulfill your order.

- Customer support information: Including information you choose to share with us (e.g., when signing our contact form or sending us a message through the services).

We use your personal information for the following purposes:

- Order Processing: To process and fulfill your orders, including shipping and delivery.

- Service provision: To provide you

- Customer Support: To provide you with customer support and respond to your inquiries.

- Communication: To send you updates about your order, as well as promotional messages if you have opted in to receive them.

- Improvement: To improve our website, products, and services based on your feedback and interactions with us and our services.

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored on Shopify’s secure servers and is protected by encryption and other industry-standard security protocols.

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to process your order and provide you with our services or in other certain circumstances for legitimate purposes. In these cases, your information will be used in accordance with the third parties Privacy notices. This includes disclosing your personal information with:

- Shopify: To facilitate our e-commerce platform. Your information will be used in accordance with Shopify's Privacy notices.

- Vendors or other third parties: To store and process your personal information, as well as to provide you services on our behalf inside and outside your country (e.g., payment processors, shipping companies).

- Payment Processors: To securely process your payments.

- Shipping Companies: To deliver your orders.

- In the context of business transactions like mergers or bankruptcies: To comply with legal obligations (including responding to subpoenas, search warrants, and other similar requests), to enforce our Terms of Service, and to protect or defend our services, our rights, and the rights of our users, business partners or others.

You have the right to:

- Access and Update: Access and update your personal information at any time.

- Opt-Out: Opt-out of receiving promotional emails by following the unsubscribe instructions in any email you receive from us.

Our website uses cookies, pixels and similar tracking technologies to enhance your experience and automatically gather information about site usage ("data usage"), including the way you use the services, your account, as well as information about your browser, your device, your network connection and your IP address. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

If you have any questions or complains about this Privacy Policy or our privacy practices, please contact us at perlamutra.contact@gmail.com